SMS Terms

The Pharmacy Hub LLC, operating the Bond Health platform, sends transactional healthcare notifications by text message. Messages may include:

• Prescription and order status updates, including when a request has been reviewed by a provider.
• Appointment reminders and reminders to complete an outstanding health questionnaire.
• Account, security, and verification notifications, including one-time passcodes.

We do not send marketing or promotional text messages on this program.

You will only receive text messages from us if you have given prior express consent. Consent is collected in person: at registration, clinic staff ask whether you agree to receive text message updates about your care, tell you the types of messages you will receive, and record your answer in your patient record together with the date, your mobile number, and the name of the staff member who collected it. We do not add anyone to this program who has not given consent this way.

Consent to receive text messages is not a condition of receiving care or of purchasing any product or service. You must be 18 years of age or older to enroll.

Message frequency varies and depends on your activity, such as the number of prescription requests or appointments you have. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You may cancel at any time by replying STOP to any message. After you send STOP we will send a single confirmation message and you will receive no further messages. To rejoin, sign up again as described above or reply START. For help, reply HELP or email support@thepharmacyhub.com. For medical questions, contact your care provider directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never sold, rented, or shared with any third party for marketing.

See the Privacy Policy for full details on how we handle mobile information.